We at Steel City Tool Works work tirelessly to be the standard of excellence for customer and technical service. Please review the following frequently asked questions for any inquires you may have.
Where can I purchase Steel City machines and accessories?
All SCTW machines and accessories are available through our distributors. A list of Steel City Tool Works distributors is available on the Distributors page.
Where are replacement parts available for purchase?
All Steel City replacement parts are available through our Distributors.
How can I register my Steel City product?
To register your product, complete and mail the Warranty Card info provided in your product manual or you can enter the information in online through our Warranty Registration page.
Where can I see pricing information for machines and replacement parts?
Pricing information is available from Steel City Tool Works distributors, as we do not sell directly to the public. For replacement part prices, call 1-877-724-8665. A list of Steel City Tool Works distributors is available on the Distributors page.
Where can I get my product repaired?
Many of our distributors are Authorized Service Stations for SCTW. If you cannot find a service station or need any help in the situation, please dial 1-877-724-8665. A list of Steel City Tool Works distributors is available on the Distributors page.
Who do I contact for technical service?
Technical Service for SCTW is readily available at 1-877-724-8665, 8:00 a.m.—5:00 p.m. (CST, Monday—Friday).
Who do I contact about career opportunities with SCTW?
For information about career opportunities with SCTW please call our toll free number at 1-877-724-8665.
Where can I obtain a product manual?
Product manuals are available for download in the Product Manuals page of this website or by calling SCTW toll-free at 1-877-724-8665.
How can I become a distributor for Steel City Tool Works?
For information regarding becoming a dealer of our products, please dial 1-877-724-8665. We will put you through to the appropriate, courteous, and professional salesperson.